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Privacy Policy

Privacy Policy for Stellar Scholars

Effective Date: 26/08/2024

Introduction

At Stellar Scholars we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way

1. Information We Collect

  • 1.1 Personal Information

We collect personal information that you provide directly to us, including but not limited to:
- Name
- Email Address
- Phone Number
- Payment Information
- Academic Information (for example subjects of interest, grades and learning goals)

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  • 1.2 Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:
- IP Address
- Browser Type
- Operating System
- Pages Visited on Our Website
- Time and Date of Access
- Referring Website URLs

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  • 1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and personalise your experience. You can control or disable cookies through your browser settings, but doing so may limit your use of certain features.

2. How We Use Your Information

  • We use the information we collect for the following purposes:
    - To Provide and Improve Our Services:** Including scheduling sessions, managing accounts, processing payments, and improving our services.
    - Communication: To send you updates and promotional materials. You can opt-out of marketing communications at any time.
    - Personalisation: To tailor our services and recommendations based on your preferences and academic needs.
    - Analytics: To analyse website usage, monitor trends, and improve our service quality.
    - Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

  • We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
    - Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to protect your information.
    - Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
    - Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

4. Data Security

  • We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

  • 5.1 Access and Correction
    You have the right to access the personal information we hold about you and to request corrections if necessary. You can review and update your information by contacting us at lukecurran@stellarscholars.co.uk

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  • 5.2 Data Deletion
    You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your data, except where we are required to retain it for legal or legitimate business purposes.

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  • 5.3 Opt-Out
    You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us directly.

6. Children's Privacy

  • Stellar Scholars does not knowingly collect personal information from children under the age of 18 without parental consent. If we become aware that we have collected such information without verification of parental consent, we will take steps to delete it.

7. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our practices, please get in touch with us at:​​

       lukecurran@stellarscholars.co.uk

  • By using our services, you consent to our Privacy Policy. Please review it periodically for updates.

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